
Carl Spruce
Director / Owner
My role as Director of Outsource Institute requires me to assist my executive leadership team (ELT) develop strategic plans and manage the supporting financial demands to ensure the strategic plans are achieved.

Stephen Love
Managing Director Australasian Expansion
Independent Tertiary Education Council Australia (ITECA)- Committee Member
My role as the Managing Director, in charge of the Australasian Expansion for the RTO is to increase management’s effectiveness by recruiting, selecting, training, coaching, counselling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.

Joe Spruce
General Manager
As the General Manager of Outsource Institute (AUS), my role involves overseeing the overall operations of the organisation, ensuring compliance with regulatory requirements, and managing staff, resources, and finances.

Hayley Gorlitz-Wilson
Marketing Director / Trainer and Assessor
My role as the Marketing Director is translate the strategic vision of Outsource Institute into marketing strategies. Strategies are formulated for both our domestic and international divisions and include a focus on brand building, creative communications, digital marketing, social media and event management. In collaboration with the marketing team I deliver measurable results, fresh ideas and customer-centric solutions.

Jackie Love
National Training and Development Manager
As the National Training and Development Manager, I am both business and customer oriented, I have a strong focus on client learning outcomes and the growth of the RTO. I ensure my sales team is up to date with ever-changing technology and industry developments and that we analyse and approach each company and client on an individual basis to meet their personal and career advancement needs. Within my role I account manage our Industry Partners on a national capacity and work closely with new and existing clients to conduct company evaluations and assist with their overall succession plan.

Danielle Love
Office Manager
Danielle Love is our Office Manager known for her organisational skills and commitment to operational excellence. With a keen eye for detail and a proactive approach, she ensures the seamless functioning of daily office operations, fostering a productive and collaborative environment. Danielle excels in managing staff, streamlining processes, and implementing efficient policies that drive organisational success.
Her role extends beyond administration, as she coordinates interdepartmental communication, resolves administrative challenges, and oversees accurate record-keeping and data integrity. A natural leader, Danielle thrives in planning and executing events that strengthen team cohesion and morale.
With a dedication to continuous improvement, Danielle identifies opportunities to enhance workflows, stays ahead of industry trends, and maintains financial integrity through meticulous payroll and accounts management. She also leads onboarding and recruitment efforts to integrate new team members smoothly.



Neil Bennett
Engineering Trainer and Assessor
Weld Australia Queensland – Committee Member
Qualified Trainer and Assessor with over 40 years’ experience in the engineering industry. My role involves the training and assessment of technical and mechanical engineering students, welding and boilermaking students and the facilitation of CRICOS classes.


Chris Henderson
Engineering Trainer and Assessor
Qualified Trainer and Assessor with over 40 years of experience in the engineering industry. I look after the training and assessment of apprentices, specialising in Welding and Fabrication.

Sudarshan Caushik
Engineering Trainer and Assessor
Sudarshan holds a Master’s degree in Technology in Turbo-machines, a Bachelor’s degree in Mechanical Engineering, and a Post Graduate Diploma in Management. He has extensive experience in technical analysis, equipment design, manufacturing, testing, teaching, and project engineering across various industries, including mineral processing, oil and gas, petrochemicals, coal washing, and power plants. At Outsource Institute, Sudarshan facilitates and assesses training in Fluid Power, as well as the Diploma and Advanced Diploma of Engineering.

Rajendra Kumar (Raj)
Engineering Trainer and Assessor
Raj is a highly skilled Fitter and Turner with over 40 years of industry expertise in automotive workshops, crane companies, mine sites, manufacturing maintenance environments and marine turbo chargers. Specializing in grinding operations on manual and CNC machines, he excels in fine tolerances and quality assurance. Raj holds a Diploma of Engineering (Mechanical) and is dedicated to mentoring colleagues and young tradespeople. His precision, quality focus, and extensive experience make him a valuable asset to the Outsource Training Team.

Stephanie Love
Project Officer
Stephanie is a valued Project Officer at Outsource Institute, having gained a broad range of experience through various roles across multiple departments, including administration in operations and compliance, coordinating administrators, and supporting marketing and social media. She has also played a key role in the training and support of new administrators within operations and compliance. With a strong understanding of the company and industry, Stephanie effectively manages high-priority projects and ensures smooth communication between internal teams and external stakeholders.
In her current role, Stephanie contributes to E-Learning and Canvas implementation by assisting with the setup and configuration of Canvas units for e-learning modules, content integration, and testing. She also supports the development and updating of all training materials, managing tasks from weekly updates to larger projects, such as page redesigns and Canvas implementations, ensuring alignment with business goals and efficient execution.

Kerry Parker-Ryan
International Student Success Officer
Kerry, our dedicated International Student Success Officer (ISSO). With a focus on student support, employment guidance, and industry exposure, Kerry ensures international students thrive at Outsource Institute. Passionate and caring, they make a meaningful impact on students’ lives.

Tegan Schmuttermaier
Training and Compliance Coordinator
Tegan Schmuttermaier, Training and Compliance Coordinator, brings a diverse skill set to Outsource Institute. With a Certificate 4 in Business Administration and Design, she merges administrative proficiency with creative flair. Tegan’s hobbies encompass photography, particularly capturing sunsets and her elusive feline friend. As a graphic designer, she finds joy in creative pursuits and cherishes time spent with friends. Tegan’s decision to join Outsource Institute was driven by its commitment to excellence, integrity, and individual respect. She believes in the transformative power of education and is eager to contribute to the institute’s mission of providing high-quality training. Tegan is excited to be part of a professional team dedicated to creating a positive work environment and fostering student success.

Edward Bailey
Engineering Trainer and Assessor
Edward is our Head Trainer for our international mining engineering project, boasting over 40 years of trade experience across two continents. His extensive qualifications include Certificates in Training and Assessment, Engineering-Mechanical Trade, and Mechanical Engineering. Edward has excelled in roles ranging from supervisor and manager to Technical Product Specialist in Australia and Southeast Asia. His expertise spans diagnostics, repairs, welding, and more. Edward’s dedication to training and mentoring, combined with his deep industry knowledge, makes him a highly valued asset to our team.

Indhiran Padayachee
Engineering Trainer and Assessor
With a proven track record of providing high-quality education to mixed-ability classes, Indhiran has developed the ability to create programs for advanced learners and modified programs for those who require additional support. By utilizing technology in the classroom, he has successfully motivated and engaged students in their learning, leading to improved academic performance. Committed to providing a positive and inclusive learning environment, he offers constructive feedback and encouragement to all students, recognizing and addressing individual differences and socioeconomic backgrounds.

Shane Michael
Engineering Trainer and Assessor
Shane is a skilled professional with a strong background in engineering and welding. Having completed the Weld Australia Cert 10 Weld Supervisor program and pursuing a Bachelor of Engineering at Griffith University, he brings valuable expertise to the team. With experience as a Senior Workshop Boilermaker, Shane excels in fabrication, welding, and maintenance tasks. He holds certifications in welding supervision and pressure vessel inspection, showcasing his commitment to excellence.

Kevin Hyslop
Training and Development Specialist (TDS)
Kevin Hyslop has joined our Sales Department as a Training and Development Specialist (TDS). Kevin brings extensive experience from the Hydraulics Industry, notably with Cooper Fluid Systems where he served as Regional Manager for Southeast Queensland and Northern New South Wales. He led a multidisciplinary team, providing services to the Resources, Engineering, and Manufacturing industries. Kevin excels in developing B2B relationships and business strategies, making him a valuable addition to our team.

Priyadeshni (Priya) Pillay
Operations Administrator
Priya is an experienced business strategist with over 12 years in the field. Recently relocating from South Africa to Australia, she brings a wealth of expertise to our team. Priya will assist with various operations tasks, and her extensive background and skills are sure to be a significant asset for our organisation.

Nykita-Rose Goss
Operations Administrator
Nykita-Rose brings RTO experience and a Certificate III in Business. She’s adept at ensuring seamless operations, managing documentation, and correspondence with precision. Beyond work, Nykita enjoys painting, gardening, and spending time with animals. Drawn to Outsource Institute’s inclusive culture and opportunities for career growth, she joined the team with enthusiasm. With dedication and a passion for excellence, Nykita is an integral part of the institute’s success.

Diane Love
Training and Development Support Officer
Diane brings extensive experience in retail management and customer service to her role as one of our dedicated Training and Development Officer in the Sales department. She is involved in handling web-to-leads, new course inquiries, and repeat clients for Outsource, contributing to our sales success. Her expertise in fostering strong relationships with external clients creates a collaborative environment essential for achieving our organisational goals.

Our Values

Integrity
Integrity
We always strive to and encourage others to do the right thing by others, striving to assist others by providing honest feedback, inspiration and guidance. Our team always endeavours to lead by example with patience, understanding and an open mind.

Belonging
Belonging
Our mission is to bring together like-minded people to help work together and succeed, providing a safe, supportive environment where everyone feels like they belong.

Learning
Learning
Every day provides an opportunity to learn. We are passionate about carrying this belief into our teachings, helping our students live with the intent of lifelong learning.

Respect
Respect
At Outsource Institute (Aus), we value respect to the environment, respect to each other and respecting yourself.

Inclusivity
Inclusivity
Our guidance and inspiration is available to anyone with the willingness of the passion to learn.

Adaptability
Adaptability
We value flexibility to adapt to changes in the industry and our communities, providing the most relevant teachings to our clients.